Water Rate Hike: What You Need to Know


By Crandall Sims

COLUMBIA, S.C. (WOLO) -- It's all about water usage when it comes to the upcoming rate hike from the City of Columbia.

"The more water you use, that rate is going to go up a little bit," says Victoria Kramer, Public Awareness Coordinator for Utilities and Engineering with the City of Columbia.

Kramer says the rate increase, approved last month, will take effect May 1, 2013 and customers will notice a change on their bill in June.

"Everybody across the board is going to see a change with their volumetric rate, that's based on the amount of water that they consume." says Kramer

But not everyone will see the same change. For customers with a 1" or larger meter, rates will go down.

"Businesses, small businesses especially, churches, offices things like that," says Kramer.

Also different, water customers with dual meters will be charged the base rate for the larger meter, in lieu of both meters.

For sewer customers with dual meters, the same scenario applies, only with the smaller meter.

"Both our water and sewer customers are going to see about an 8 percent increase in their volumetric use rate," says Kramer.

Base rates for sewer customers will remain the same.

To better help customers understand the rate change, the City of Columbia will have extended hours for its Customer Care Center. On the following dates the center will be open until 7:00 p.m.: Tuesday, April 16th, Thursday, April 18th, Monday, April 22nd and Wednesday April 24th.

Also, workshops to help customers will be held on the following dates: April 20th 8:30 a.m. - noon, June 8th 8:30 a.m. - 3:00 p.m. and June 22nd 8:30 a.m. - noon.

Customers can also learn more by visiting www.COCWaterSewer.com
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