SCDSS phone-system back up after Monday outage

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COLUMBIA, S.C. (WOLO)– The SC Department of Social Services says the SNAP/TANF Interview line and Abuse and Neglect reporting call centers are back up and operational on Tuesday.

On Monday, October 20, DSS has a nationwide outage for their contracted vendor.

Information about DSS programs and services is available 24/7 online at www.dss.sc.gov.

 

(Image: Department of Social Services logo)

(Image: Department of Social Services logo)

 

 

COLUMBIA, S.C. (WOLO)– The SC Department of Social Services says DSS Connect phone interview system for SNAP and TANF clients is currently experiencing a temporary phone-system outage and call centers are unavailable.

People are asked to try again later on Monday, October 20.

If you are a SNAP or TANF client and are looking for your benefit issuance information, you can view your information online 24/7 by visiting dss.sc.gov and using the DSS benefits online portal.

Categories: Local News, State