For Closed Captioning Concerns, please contact our captioning hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should be Directed to the Following:
5807 Shakespeare Rd.
Columbia, SC 29223
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.