Ai bots banned from booking United Airlines flights

(CNN)– Wednesday, November 11, United Airlines announced that it will not allow Ai assistants to access its systems to book tickets.

United said bots like Meta’s “Muse” and Open Ai’s “Dots” could expose a customer’s personal information, and could violate federal rules.

Those agents can still be used to look up flight options and prices though.

Other airlines haven’t taken a stand against the use of these Ai agents.

But companies like Amazon have.