911 Dispatch

Shortage of 911 operators impacts Midlands mother

Right now, there’s a critical shortage of 911 operators all across the nation. With roughly 240 million 911 calls coming in every year, some cities are missing up to half their usual dispatchers. This means some emergency calls are going unanswered, including one from a mother here in the Midlands.

Watch: New 9-1-1 Dispatch system in Lexington County

LEXINGTON, SC (WOLO)– Lexington County is weeks away from going live with a new 9-1-1 Dispatch system. ABC Columbia’s Grace Joyal has details on the system from its home at the county’s communications center off Ball Park Road. The New PRO Q-A system will start August 1st. It will handle all EMS, Fire, and Law Enforcement calls. The county’s call…