UPDATE: Verizon outage affecting thousands of customers resolved

This Friday, Aug. 11, 2017, photo shows a Verizon wireless sign in Miami. Verizon is raising the price on its unlimited plan while introducing a slightly cheaper, more limited version of it as wireless carriers battle each other for customers. (AP Photo/Alan Diaz)
(ABC NEWS)– Verizon says the widespread service outage on Wednesday afternoon has been resolved.
“We are aware of an issue impacting wireless voice and data services for some customers,” Verizon said in a statement to ABC News. “Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.”
Many Verizon customers said on social media that their phones showed “SOS” in place of network bars.
According to Downdetector at least 175,000 Verizon customers were affected at one point. Downdetector, a site that tracks outages, said Verizon customers began noticing interrupted service around noon Eastern time.
New York Emergency Management (NYCEM) officials said the outage affected some users calling 911.
Verizon has said the outage has been resolved but no cause was given.
In a statement, the company apologized and said it had let its customers down.
They added they plan to give customers account credits with details coming soon.