Toshiba Recalling Laptop Computer Battery Packs

COLUMBIA, SC (WOLO)– Toshiba is recalling its Panasonic battery packs used in Toshiba laptop computers.

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Consumers should immediately go to the firm’s website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack’s model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

Consumer Contact: Toshiba America Information Systems Inc. toll-free at 866-224-1346 any day between 5 a.m. and 11 p.m. PT, online at http://go.toshiba.com/battery or atwww.us.toshiba.com and click on “Consumer Notices” under the Support heading at the bottom of the page.